Due to the custom nature of the items offered on this website returns are not allowed. Jennifer Estes Interior Design (JEID) is only acting as a liason to offer custom, quality goods to the public which are generally only offered through an interior designer directly. All items are custom ordered especially for you .
After 24 hours , orders cannot be cancelled and are non-refundable. Some orders may be altered (finishes, sizes, colors etc...) or exchanged for an item of equal value depending on the item purchased . Buyer must email firstname.lastname@example.org to inquire if the items on their order qualify for that option. Please email us before ordering to ask any questions about shipping or item descriptions.
See Shipping Policies for Replacement Returns on items damaged during transportation.